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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,061 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VT

Nov 4, 2022

The tech support fundamentals module is very resourceful and crisp. It really helped me understand many concepts and laid a strong fundamental knowledge in me. Thank you for such a wonderful program.

ST

Mar 25, 2022

Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.

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5551 - 5575 of 10,000 Reviews for Technical Support Fundamentals

By Hu Y

Jul 29, 2020

The course is great. What's more, I find it interesting to learn in a different way, and my professional English level has improved a bit.

By Daphne W

Jul 18, 2020

I love that is easy to understand. They video combine with hands-on work is great. I am so excited and looking forward to learning more.

By SEERAM Y S

Jul 15, 2020

that was one of the best course and people find it more useful and i was so anxious on comming up technology moreover,and thank you... :0

By Amadou M C

Jul 6, 2020

Cours tres instructif. Les explications etaient claires et concises. J'aurais voulu decouvrir certaines notions plus en details par contre

By Carl M

Jun 21, 2020

A really great course to learn, improve, or touch up on new skills in technical support fundamentals. I really enjoyed taking this course!

By Stacy Y

Jun 18, 2020

I would totally recommend this course! I'm really new to this and they took it step by step so it was easy to understand :) Thanks google!

By Tabitha C

Jun 15, 2020

Very interesting content I would love to further my knowledge in IT and this course has helped me in unearthing that excitement. Thank You

By Elias B I

Jun 3, 2020

This course was awesome! Be curious. Read the supplemental information. Go hard. This is a grea start and enough to keep you wanting more.

By Alexandria S

May 18, 2020

It can beintimidating to start and continue. But you CAN do it and will be pround with hoiw far you've come and for taking the initutive.

By Adebisi A

May 10, 2020

I actually learned a lot from the course. Now I know fully the function of IT Support Specialist and the where exactly i fit in tech world

By Siddarth G

Apr 27, 2020

its a good opportunity to learns basics about IT supports its looks very nteresting i look forward into deep .

thanks for google & coursera

By Adam T

Mar 28, 2020

I think this is a strong introductory course. I've been working in the field for years but I'm taking this series to broaden my knowledge.

By Quincyanna J

Mar 18, 2020

This entire course is very intuitive and user friendly. The labs are a lot of fun as well. I enjoyed getting to work remotely with Ubuntu.

By Alicia O

Mar 7, 2020

This a great course to start at a beginner to better understand IT, and to get the feel of IT to see if you see yourself taking this path.

By Radu A S

Mar 4, 2020

It was a great overall experience and a good fit for everyone who is looking to get some valuable digital recognition! Good stuff, thanks!

By Clenio S

Dec 29, 2019

Excelente oportunidade de aprendizagem, mesmo com experi锚ncia , aprendi novas t茅cnicas , novas abordagens com o cliente final, obrigado

By Carano, J

Sep 10, 2019

This was an informative course that offered some challenging assignments. I would have liked to have a little more information on Linux.

By Joshua C M

Jun 28, 2019

Very well constructed and played out. I learned a lot about what is expected in an IT role and now can't wait to get my IT career started.

By Cristiano C A G

Jun 21, 2019

I'm really enjoying the course. This fundamental module helped to review some concepts. I'm sure I'll learn even more in the next courses!

By Billy J S J

May 31, 2019

With me already having knowledge of binary, i found this course very well planned and thought out. I am hoping for the same from here out.

By Sai M K E

May 21, 2019

Well presented and well put course for absolute starters and already employed.

Thanks for the instructors to be concise and point specific.

By Carlos P

Apr 25, 2019

Great information, backstory for people with relatable situations, very interactive. This course is great at keeping the student invested.

By Wonyoung C

Feb 27, 2019

I learned great fundamentals of Computers. Great instructors from Google, and every single video clips were essential and precious for me.

By Shar Y

Jul 23, 2018

Really liked this course; learning the history of computers as well as some basic fundamentals was great. Now looking forward to course #2

By Claudia P F M

Apr 4, 2018

It was very interesting and helpful to understand the technical support fundamentals of IT. Very enthusiastic to continue with this course