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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,219 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

IA

Jan 9, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

SA

Mar 13, 2022

I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.

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8026 - 8050 of 10,000 Reviews for Technical Support Fundamentals

By Kimjohna E I

Apr 10, 2020

Awesome intro for anyone interested in changing careers or gaining more knowledge on the subject matter.

By Fabio P

Apr 4, 2020

Es la base par el que quiera sumergirse en el mundo de IT support sin tener ningun tipo de conocimientos

By KiranKumar P

Mar 28, 2020

I am so happy to learn many things from this course, Thanks to Google Team to it easier and interesting.

By Laura K

Feb 29, 2020

I really enjoyed this course and learned a lot! It broke things down really well so I can understand it.

By Yin M K

Feb 13, 2020

One of the most valuable online course for IT Support Professional careers,

Thank you Google and 糖心vlog官网观看

By Krista

Feb 1, 2020

The fundamentals course was super easy to follow and very engaging making it a fun platform to learn on.

By Emil K

Jan 28, 2020

Good course learned some stuff i havent thought about. But for me the first 2 chapters were the hardest.

By M A

Jan 3, 2020

This course has opened my eyes on online learning. I never thought it can be this simple and convenient.

By Leonardo A B O

Dec 30, 2019

Excelente curso para iniciar con bases en el 谩rea de soporte t茅cnico de as tecnolog铆as de la informaci贸n

By WDan D

Dec 20, 2019

a great introduction to everything IT. very straight forward and a great 30,000 ft view of the IT world.

By Ebere O

Dec 13, 2019

I love coursera, because it gives me a balance in my workplace. i'll definitely recommend it for anyone.

By Lucas S

Dec 7, 2019

It was concise and full of information, so it was wonderful to learn terminology and brush up on basics.

By elicia v

Nov 8, 2019

What bonus about online courses is that they give me more time to brush up on something I want to learn.

By Saif J

Oct 17, 2019

Best Course for Beginner in Computers. I had fun learning it. Learned lots of new things about IT stuff.

By Sergio G R

Jul 13, 2019

This was a great experience and I was able to add more to my knowledge. Everyone should take this class

By Calvin P

Jul 11, 2019

Excellent course that will teach you all the important fundamentals of becoming a IT Support Specialist.

By Danielle C

Jun 13, 2019

Wonderful videos with the history of I.T. and the explanations of technology. I am enjoying the program!

By James D

Apr 26, 2019

I love this course. I have always wanted the opportunity to learn about IT and this is right on target!

By Mohammed A Y

Nov 26, 2018

I already started recommending the course to some of my friends, i pray for my success with this course.

By Dustin R W

Mar 5, 2018

This course provided a great overview for everything we are set to learn while earning this certificate.

By DAVID D

Jun 11, 2025

mi opinion es que yo aprecie el curso porque todo lo que aprendi en el curso fue realmente importante.

By Jos茅 A C

Mar 3, 2025

muito obrigo a esta plataforma coursera onde eu aprendi muita coisa sobre fundamento do suporte tecnico

By Sunil K m

Feb 7, 2025

Its a very good experience having certificate from google and received deep knowledge from the trainer.

By Johny G

Aug 7, 2024

Me gusto mucho , brinda muy buenas bases de como se debe realizar una correcta asistencia en el soporte

By Nakamatte I

Jan 22, 2024

it was really interesting and encouraging to continue with the course. the instructors are really great