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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,261 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 28, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

KH

Apr 30, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

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8426 - 8450 of 10,000 Reviews for Technical Support Fundamentals

By Flora T

Apr 28, 2019

it was a great skill that i have learnt and will recommendent to anyone who want to have start in IT

By Cesar T

Aug 30, 2018

Easy introduction to those who do not have any prior experience, or to reinforce previous knowledge.

By Nilesh P

May 8, 2018

Wonderful experience with this course. Overall Really like Documentation part. Trainer are very good

By 袝泻邪褌械褉懈薪邪 效

Apr 27, 2018

If you do not know absolutely nothing in this area, it will be interesting. Otherwise, it's too easy

By sandeep b

Mar 15, 2018

This course really covered all fundamentals of hardware, software,os,troubleshooting and networking.

By Daren S

Mar 4, 2018

Great introduction into the basics of how technology works and how it is applied to our daily lives.

By Lorfarhtee L

Mar 3, 2018

Good introductory course that covers a lot of details that I did not know before taking this course.

By Keith M

Feb 2, 2018

Excellent Introduction to the fundamentals, A few quirks with the remote sessions but well worth it.

By Pax

May 13, 2025

I love it because the video are short, understandable and give you relevant and informative content

By Jairan R d S A

May 10, 2025

Este 茅 um curso muito rico, dotado de habilidades passadas com alto n铆vel acad锚mico e profissional.

By Augustine A

Jan 13, 2025

I do not doubt that the Technical Support Fundamentals Certificate has not given me what is needed.

By Rocky H I

Aug 16, 2023

Great Course and really emphasizes on the core fundamentals of Information technology. Recommended!

By Mark-Allen D (

Jun 8, 2023

This gives you a better look into what part of what you as a person wants to learn in the IT field.

By Sunera S G

Mar 23, 2023

Excellent. Awesome explanations, guides, and questionnaires. I loved the VM tests a lot. Thank you.

By KIOLO D A

Mar 4, 2023

thank you coursera for letting us to know ang gain for information about computer.. thanks a lot!!!

By LATTRAG N

Jan 22, 2023

The course was very helpful. It helped me understand many things that I was ignorant of. Thank you.

By Paul J

Jan 9, 2023

A wonderful experience all the way. The instructors are well knowledgeable in the course and field.

By Tera D

Oct 29, 2022

This course was very informative. I feel more comfortable withthe skills I learned in this course.

By Paul R

Oct 5, 2022

For someone that is just getting into IT, I feel this course is really helpful as an introduction.

By Tiong W S

Sep 29, 2022

Learnt alot from this course. Excellent video works that makes learning straight-forward and easy.

By Cara C

Sep 28, 2022

Very good quality videos, easy note taking for review and content was organized, broken down well.

By Trailis W

Sep 20, 2022

All the information was useful for a entry level in the IT field. I look forward to learning more.

By Henry I

Aug 16, 2022

Awesome! Fundamental knowledge worth learning by anyone willing to grow in the field of Technology

By Melisa M

Jul 13, 2022

Very fun and informing, constantly keeps your attention and gives you the confidence to keep going!

By John N

May 15, 2022

A wonderful start to the IT world and will surely cotinue moving forwards with the other 4 modules!