HM
Dec 28, 2021
This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.
BM
Jul 31, 2018
I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate
By Ashutosh K
鈥Dec 29, 2021
A well designed Course by Google, which deals with the aspects on Tech support. Good content and the labs are most experiencing. Also gives an insight on the Technical interviews.
Thank you Google Team and 糖心vlog官网观看 for providing such a nice course.
By Dennis G
鈥Jul 15, 2021
I learned a lot and at my own pace, goes into detail and gives a lot of information but it is spread out so it isn't so overwhelming. It was a course where I didn't feel burned out and kept feeling motivated by the stories people would talk about.
By Steven S
鈥Mar 19, 2021
The first course (evidently, in a series of six courses) of Technical Support Fundamentals was very informative and explained in an easy-to-understand manner. Anyone looking to learn about Information Technology should consider taking this course.
By Joshua C
鈥Mar 13, 2021
The course is a good way to view careers in IT , Learn Tech terms an easy guides to learn hardware an software. Form labs to quiz the 糖心vlog官网观看 course was set up for the learner to learn on there own paste . Would share this with friends an family.
By Tony F
鈥Jul 7, 2019
Excellent fundamental course. It brushed me up on concepts I've taught myself while also learning quite a few new things. I love the idea of virtual labs because it's a much better tool than just memorizing concepts instead of putting them to use.
By Baxtiyor J
鈥Feb 26, 2024
I haven't tuned myself to use the software, but I understand their general utility. Video games, music players, and Internet browsers present themselves as special types of applications and have the capabilities necessary to use them differently.
By Joe P
鈥Jul 13, 2023
This course was great! The only issue I had was with some of the ambiguity of the practice questions that allowed choosing more than one answer, but they were easy enough to figure out after a little bit of thought. Very informative and engaging.
By Eduardo J
鈥Mar 29, 2022
Phenomenal introduction to IT Support world. It's going to require the user to read and find out more info on their own about some items mentioned but in the end, that's what IT world is about. Being able to be resourceful and challenge yourself.
By Irwin O
鈥Nov 21, 2021
I didn't know I could understand each lesson. I was just trying this out just to see if I know what this is all about because I do like computer's and I do want to learn more about them and thankfully this gave me a chance to do just that. Thanks
By Andy M (
鈥Jul 18, 2021
An amazing course for any beginner or person trying to brush up on the fundamentals of computers as well as technical support. Really helped hone in what I knew, worked more on it, as well as picked up knew things and understanding along the way.
By Mario S
鈥Apr 12, 2021
This Course is amazing. Whether you have no knowledge about computers or some knowledge. User friendly and helps engage you as a reader/listener. From this one course I feel like I absorbed lots of new ideas and skills that I will further develop
By Monica A
鈥Apr 8, 2021
I learned a lot from this course. It basically gives snapshots of the full courses in the rest of the certificate program. If you are not sure about the certificate program, this course can help you decide if it is something you want to pursue.
By Antonio A
鈥Feb 22, 2021
Este curso leva o aluno a pontos t茅cnicos muito importantes para com o atendimento a ser humano e as maquinas, um deles 茅 sempre se avaliar tecnicamente como pessoa, porque, o cliente ele 茅 a raz茫o de todo este trabalho que o atendente ira fazer.
By Gregory M
鈥Feb 14, 2021
Excellent course. I've been extremely busy with some ventures in my life and have thoroughly enjoyed and looked forward to every time I logged into the course to learn something new. This course is fresh, exciting, and...well...is back by Google!
By America S
鈥Aug 24, 2020
Great course for those that have absolutely zero knowledge of IT Support. Explains concepts and provides a note-taking area for review. Provides a safe area to practice RDC and go through the skills in a step by step process. Highly recommended!
By Saddam A (
鈥Oct 22, 2019
untlll now the course is magnificent specially the teachers they are amazing the explain the subject with simple methods that you enjoy listen to them specially Cindy taking OS with teacher Cindy is sth nice thanks coursera and God bless you all
By Vitalii U
鈥Apr 30, 2018
Excellent course as an introduction to IT support for beginners. Materials and exercises are simply to understand and to follow. Definitely I can recommend a course to colleagues who would like to start their studies in IT support from a scratch.
By Abhinav T
鈥Jan 29, 2018
Apart from (making a new folder in windows -Week 3) i found this a great introduction to everything about IT. The course so far does not feel so laser focused and allows for you to think and re-inforce new concepts with the supplementary reading.
By Rishab M S
鈥Mar 30, 2025
This course offers the basic fundamentals. Although as of 2025, videos might look outdated at certain points, however 糖心vlog官网观看 has taken care of the issue by updating necessary contexts. Overall, good way to start something great. Never give up!
By Edward R
鈥Apr 5, 2024
This course was REALLY GREAT. Most definitely worth the time. The structure and foundation of how the lessons are taught are amazing. Plenty of great information. All the courses made me more comfortable and confident in pursuing a career in IT.
By Nyon B W
鈥Jul 7, 2023
This course is amazing, it's easy to follow, the instructors are wonderful, and they explain everything in a way that computers cannot understand. I'm glad I took this course, it's a must for everyone who is interested in expanding the internet.
By Realkuy A B A
鈥Feb 4, 2023
That was an excellent opportunity to learn in my own space. I love it; that's an eye-opener and booster to the next step in the IT career path, thank you instructors for putting up together these may God bless you all.
Daniel R. Awad Barnaba Akec
By Florence A
鈥Aug 22, 2022
I was told by Google anyone could complete this course, even if you had no experince. well, they were correct Im proud to say I had no experince and I have completed the first course in IT Tech. Im looking forward to starting the advance course.
By Nick T
鈥Jun 4, 2022
This course help cement the knowledge that I've already known into something more lifelong; after taking this course, I feel more comfortable talking about the various topics that were discussed, which will help me learn even more in the future.
By Kazim C
鈥Apr 29, 2022
I gained very useful and useful information for me, there are videos and readings prepared with great effort. I recommend it to everyone. It is a course that I think that those who want to make a career in the field of IT should definitely take.