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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,809 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 28, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

BM

Jul 31, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate

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2351 - 2375 of 10,000 Reviews for Technical Support Fundamentals

By Jovan A

Aug 17, 2021

I absolutely loved and enjoyed this course. I did not think I would learn anything new, but I was wrong. The videos, additional readings, examples, and exams all provided valuable content that I will apply in the near future.

By Deleted A

Jan 8, 2021

good course, a good summary of everything an IT support specialist should consider especially the way in which problems should be approached and the questions that should be asked of the person presenting the problem. Thank you

By Michelle0423

Dec 24, 2020

I really enjoyed learning the fundamentals of IT support. What each component is and it's function and why. I am excited to continue learning and growing as I embark on elevating my career path into the wonderful world if IT.

By Wilmer A B Z

Jun 22, 2020

I have taken other courses before, but I have to say it, this was by far one on of the most encouraging and well prepare training program, I am very glad and very satisfy with everything I learned and I learned a lot.

thank you!

By AVINASH A

May 16, 2020

SUCH A WONDERFUL COURSE .REALLY LOVED THE EXPERIENCE AND THEIR SUCCESS STORIES IN THE IT SUPPORT SPECIALIST.THE MOST IMPORTANT PART TAKEN BY THE INSTRUCTOR UNDER CUSTOMER SERVICE AND DOCUMENTATION IS AWESOME!!!! REALLY LOVED IT

By Craig S

Jan 4, 2020

For my first on-line course, this has been a great experience! The presenters, the content and the connectivity gained through this course has been a great tool of skill and encouragement in pursuit of my goals in the IT world!

By Ann

Apr 1, 2018

This class is taught brilliantly to help me, a beginner, really understand and enjoy the lessons. The course has become very addictive. I can't wait to finish the entire course and obtain my certification and continue learning!

By Sean N

Apr 8, 2024

I am in NPower for IT certifications, but this course added layers of complexity while providing understanding through lab work. I am very happy with the outcome of this course, for course 1, and grateful for the opportunity.

By Adersh U K

Oct 27, 2023

Amazing course. You will get exposure to basic and even advanced. Being a CS graduate, I myself found many things new to me. Definately, I recommend this course for someone looking to make an amazing career in the world of IT.

By Muhammad Z

Jan 1, 2023

Great experience learned a lot from this course. I hope that I can implement all the knowledge I learn from this course in my practical life and get started with an IT career. Thanks to all the teachers who taught this course.

By Shamim

Sep 6, 2022

It was totaly insane journey. Thanks google to give me chance to learn from your valuable stuff. I was really impressive to hear that many stuff at google have not IT degree but still they did great! I was really inspired me.

By Paul B

Sep 20, 2021

The course was fantastic! I learned way more than I ever expected. The fact that I was able to complete the course from the comfort of my own home was incredible! I look forward to taking more courses and furthering my career.

By Jennifer R

Sep 16, 2021

I think this is a great computer boot camp to learn and understand the fundamentals of computing. I would recommend this course to anyone interested in learning about computers, or that is interested in a career in computers.

By Christian Z

Jul 9, 2021

Great course to start your IT education with. It has very good instructors / teachers, easy to follow, inspiring and takes the student seriously but delivers an entertaining and educational summery of the basics of IT Support.

By Dino K

Jul 6, 2021

I worked in IT customer service for 2 years, so a lot of the content here was already very familiar to me. The course touches on all important aspects of IT that a novice should know. I highly recommend this course to everyone

By John D

Apr 18, 2021

Course was great, I enjoyed it! The only thing I would change is to be able to have the ability to download the supplemental readings from the course page instead of having to open another tab and bookmark the page or website.

By Destin G

Apr 13, 2021

I have learnt a lot from this great course. Anything from life lessons to IT information that I can apply to the future, this whole course has made my outlook positivity different on life and has inspired growth into my brain.

By Kevin F

Mar 2, 2021

What I appreciate this course is the fact that there were some things that I had forgotten, but with this class, I remembered. Plus, learning some basic Linux. So I am looking forward to the next courses that I will be taking.

By Albert Y

Nov 17, 2020

The structure and content of this course is amazing. You get to learn at a considerable pace and its entry level is very low such that anyone who is interested in IT can take up this course and gain a huge amount of knowledge.

By Jasmine N

Nov 9, 2020

I really love the course you will learn a lot and it will provide you not just a great learning experience but a great deal of encouragement to pursue your dreams and your goals. It was a great experience and totally worth it.

By Kfir Y

Nov 6, 2020

Great course for a beginner, gives a hands-on approach and just enough information to get started.

Must try methods at home and repeat in-order to grasp the working methodology.

Indeed donates vital knowledge for the Comptia A+.

By Manish S

Jul 19, 2020

I am totally satisfied with this course and how the tutor explained the lesson. The instant quiz which comes while watching the video is so useful to understand and remember the term in the future. So I rate this course 5/5 :)

By EDUARDO J H O

Jul 1, 2020

Recomendable totalmente, si estas en blanco, es una gran opci贸n; si tienes conocimientos previos te ayudar谩 a reforzarlos y si tienes conocimientos avanzados, te ense帽ar谩 una manera de ense帽ar y explicar procesos tecnol贸gicos.

By Debangana G

May 30, 2020

This is a wonderful IT course, I have enjoyed this course very much and it's full of struggle interesting and informative course through 糖心vlog官网观看 and thanks to Google for this amazing opportunity and also thankful to 糖心vlog官网观看.

By MICHAEL E

Apr 27, 2020

All the class session are great, and most importantly the instructors are superb and communicate every clearly for anyone to understand. I love this course and it has create the foundation of my goal in becoming an IT engineer