糖心vlog官网观看

5.0 The customer experience journey.

Video placeholder
Loading...
View Syllabus

Skills You'll Learn

Product Strategy, Branding, Customer Engagement, Product Planning, New Product Development, Brand Strategy, Brand Management, Brand Loyalty, Product Lifecycle Management, Customer experience strategy (CX), Employee Engagement, Product Management, Portfolio Management, Brand Awareness, Competitive Analysis

Reviews

4.7 (2,663 ratings)

  • 5 stars
    75.06%
  • 4 stars
    20.50%
  • 3 stars
    3%
  • 2 stars
    0.63%
  • 1 star
    0.78%

SR

Sep 8, 2018

A very good course for those who are new or looking to refresh their knowledge of brand management. All the concepts are explained well, and provide a solid foundation for building up in this field.

MM

Oct 16, 2020

This course is very and practical course and has an incredible way of relaying the information and illustrating the practical application of tools and models to the real business environment.

From the lesson

Translating your brand into compelling customer experiences.

At the end of this module, you will be able to define and describe the customer experience journey for your brand.

Taught By

  • Luis Rodriguez Baptista

    Luis Rodriguez Baptista

    Professor

Explore our Catalog

Join for free and get personalized recommendations, updates and offers.