In this course, the context is hosting an event and finding an appropriate venue for it. You will learn language and strategies for successful negotiations culminating in a written announcement for an event. Course Learning Objectives 鈥� Negotiate strategically in formal and informal settings 鈥� Identify and resolve customer issues after a negotiation has taken place 鈥� Evaluate and compare services and features of two venues 鈥� Plan a business event using negotiation skills 鈥� Write an announcement for a business event after selecting a venue
Video: Handling Problems
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Skills You'll Learn
Proposal Development, Event Planning, Planning, Customer Complaint Resolution, Business Writing, Decision Making, Negotiation, Business Communication, Communication, Verbal Communication Skills, Business Correspondence
Reviews
4.8 (588 ratings)
- 5 stars86.73%
- 4 stars10.20%
- 3 stars1.53%
- 2 stars0.17%
- 1 star1.36%
BA
Nov 9, 2017
I learnt much in that course .. here is my linkedIn profile https://www.linkedin.com/in/basemyanni/
SF
Oct 14, 2020
Good for someone entering the business world the first time as an administrative professional.
From the lesson
Week 3: Handling Problems
When plans are in place, there is always a chance of things going wrong. In this module, you will learn about the techniques to handle problems as they arise.
Taught By
Richard Moore
Extension Lecturer, International & English Language Programs
Wendy Asplin
Extension Lecturer, International & English Language Programs