If you don鈥檛 know where you are going, any road will take you there. One of the most important roles of a manager is to ensure everyone knows the destination. The most effective managers set expectations and assess their employees鈥� performance against those expectations, and take a coaching approach to helping them get to the destination. That鈥檚 exactly what you鈥檒l learn to do in this course! You will explore how to collaboratively develop expectations with those you lead. When you encounter expectations that are not being met, you鈥檒l learn how to use "Coaching Algebra" to determine the underlying issues that are impeding performance, and how to respond as a manger-coach. We look forward to you joining us as we explore these essential coaching topics!
Module 3 Overview
Skills You'll Learn
Employee Coaching, Key Performance Indicators (KPIs), Gap Analysis, Goal Setting, Coaching, Constructive Feedback, Professional Development, Performance Improvement, Performance Management, Performance Analysis, Employee Performance Management, Accountability, Expectation Management
Reviews
4.8 (697 ratings)
- 5 stars80.48%
- 4 stars15.92%
- 3 stars2.72%
- 2 stars0.43%
- 1 star0.43%
PM
Dec 10, 2018
Useful theory and practices how to set expectation, work with a team, evaluate the team and mainly improve the team. I would recommend it to all line managers and team leaders.
MW
Oct 21, 2016
Instructor is very engaging and provides additional learning resources. Content very useful for long-time and new leaders and managers. Great specialization!!!!
From the lesson
Diagnosing and Addressing Performance Gaps
In this module you will learn how to detect and resolve performance gaps for members of your teams. You'll learn about a process called "Coaching Algebra," and explore some effective strategies for coaching both skill set and mindset performance gaps.
Taught By
Kris Plachy
CEO and Founder & Instructor, Leadership Coach, LLC &