This is the #3 course in the specialization on management consulting.
Management consultants excel at solving difficult and complex business problems. How do they do this? Shouldn鈥檛 clients know more about their situation than external consultants? Consultants are trained to systematically break down problems into logical pieces, then aggressively pursue answers with data:
鈥 Think about the problem broadly; strategy, operations, people, technology
鈥 Define the problem clearly; articulate 鈥渨hat does success look like?鈥
鈥 Break the problem into 鈥渂uckets鈥 so it is easy to understand
鈥 Use hypotheses to 鈥済uess鈥 your way to the potential answer(s)
鈥 Find and clean up messy data; convert the data into useful recommendations
Management Consulting, Data Analysis, Lean Six Sigma, Six Sigma Methodology, Data-Driven Decision-Making, Problem Solving, Analytical Skills, Consultative Approaches, Data Collection, Data Cleansing, Data Quality, Business Consulting, Project Scoping, Client Services, Complex Problem Solving
Reviews
4.8 (375 ratings)
5 stars
83.73%
4 stars
13.06%
3 stars
2.40%
2 stars
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1 star
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DH
Jan 15, 2024
Goldilocks sort of course, just right length and amount of material as platform to next stage. really enjoyed the teacher also who added value to his written material and kept the interest levels up.
DA
Nov 13, 2024
Excellent course. Extremely insightful seasoned with years of consulting experience, the professor makes the material practical and discusses the material with the "language" of the profession.
From the lesson
Problem Definition and Scoping
Problem definition may sound abstract or boring, but it's incredibly important to solve the RIGHT PROBLEM. Like a detective at a crime scene, a consultant needs to stay open-minded; think broadly about the problem and "look around" for obvious (and missing) clues. In practical terms, a clear problem statement helps the consulting manager keep the scope broad enough for flexibility and creativity, while narrow enough that the work can get done within the project time-frame.