Interpersonal communication is one of the most important management skills: everyday we relate with our bosses, collaborators, customers and colleagues. Being a good communicator is synonym to being a good leader. Interpersonal and group communication helps us to create better business environments, and therefore, to have better results.
Levels of listening: hearing, listening, and empathizing
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Skills You'll Learn
Conflict Management, Critical Thinking, Develop communication skills: assertiveness and empathy., People Analysis, Business Communication, Leadership and Management, Leadership Development, Emotional Intelligence, People Development, Communication
Reviews
4.4 (81 ratings)
- 5 stars66.66%
- 4 stars18.51%
- 3 stars7.40%
- 2 stars1.23%
- 1 star6.17%
MS
Feb 28, 2024
It was a very insightfull course. I have learned numerous things about communication to excute ahead. A massive thanks for those who are working to deliver such online services.
NW
Sep 26, 2022
e鈥媥cellent, easy to follow course in the value of communication
From the lesson
Topic 3. Empathetic listening
Taught By
Carlos Alberto Tena S谩nchez