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Cultural Competency

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Skills You'll Learn

Empathy, Customer Relationship Building, Mentorship, Active Listening, Human Services, Professional Development, Crisis Intervention, Workforce Development, Relationship Management, Diversity and Inclusion, Goal Setting, Coaching, Communication, Client Services, Ethical Standards And Conduct

Reviews

4.7 (315 ratings)

  • 5 stars
    80.31%
  • 4 stars
    14.60%
  • 3 stars
    3.17%
  • 2 stars
    0.31%
  • 1 star
    1.58%

PL

Nov 16, 2024

Very thorough introduction to this field. Excellent theories, examples, and case studies to realize real-life situations and best practices according to ICF standards.

FT

Dec 21, 2023

This four series course offer great information, tips and other career services for new Coaches or seasoned Career Coaches that can help clients achieve their goals.

From the lesson

Module 3: Client Relationship Management

Taught By

  • Goodwill Academy

    Goodwill Academy

    Goodwill Academy

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