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CRM = Customer Relations Management

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Skills You'll Learn

Prospecting and Qualification, Sales Management, Customer Relationship Management (CRM) Software, Lead Generation, Customer Engagement, Sales Strategy, Process Optimization, Sales Pipelines, Sales Process, Customer Retention

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4.7 (30 ratings)

  • 5 stars
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  • 2 stars
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DA

May 13, 2025

Such a great course to take. Very interesting! I learnt a lot of things I wish I had learnt before.

ST

Feb 26, 2025

The instructor was so easy to follow. I loved this

From the lesson

Lesson 3: The Role of CRM Tools

This lesson introduces CRM systems and their role in enhancing efficiency in managing customer interactions and sales data. Learn how to utilize CRM tools to streamline your sales processes, automate routine tasks, and focus more on closing deals.

Taught By

  • Jean Barnard

    Jean Barnard

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