Getting started with Zoho CRM will teach aspiring sales reps the basics of Zoho CRM, how to set it up and get it working, in order to carry out their day-to-day affairs and meet their sales goals exceptionally well. By the end of this course, the learner will be able to: — Sign up for a Zoho CRM account. — Recall the benefits of using a CRM software for sales operations. — Describe the key business functions and processes that can be mapped to Zoho CRM. — Implement basic sales force automation processes in CRM. — Install and use the Zoho CRM mobile application for field sales activities.