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Zoho CRM for businesses - An overview

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Getting Started with Zoho CRM for Sales Reps

Zoho Corporation

Course 4 of 5 in the Zoho Sales Representative Professional Certificate

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Getting started with Zoho CRM will teach aspiring sales reps the basics of Zoho CRM, how to set it up and get it working, in order to carry out their day-to-day affairs and meet their sales goals exceptionally well. By the end of this course, the learner will be able to: 鈥� Sign up for a Zoho CRM account. 鈥� Recall the benefits of using a CRM software for sales operations. 鈥� Describe the key business functions and processes that can be mapped to Zoho CRM. 鈥� Implement basic sales force automation processes in CRM. 鈥斅營nstall and use the Zoho CRM mobile application for field sales activities.

Skills You'll Learn

Sales Management, Sales software, Sales Strategy, Zoho CRM, Sales

From the lesson

Course overview

This module will introduce the learner to the Sales Rep Professional Certificate Program, take them through the program objectives and course categories. The learners will familiarise themselves with the Zoho CRM application and meet their instructors. By the end of this module, the learners will have clarity over why they need to do this program and how it will help them advance their sales game.

About the Zoho Sales Rep Entry-level Professional Certificate program3:01

Zoho CRM for businesses - An overview2:37

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