With globalization, multiculturalism is on the rise. Managers need to lead a workforce composed of individuals from diverse cultural backgrounds. Managers need to negotiate and cooperate with organizations from diverse cultures; they need to know about the effects that diverse cultures can have on business practices. This course introduces the fundamentals of multicultural management by describing the impact of culture on interpersonal processes in organizations, discussing how culture shapes communication, leadership, negotiation, and teamwork. Upon successful completion of this course, you will be able to: - understand how national cultures affect managerial activities such as communication, teamwork, negotiation, and leadership, - detect cultural differences and how to prevent & solve misunderstandings, - compare the culture of two countries using an instrument labeled 鈥淭he Culture Map鈥�, - improve your cross-cultural sensitivity, and - develop skills to diagnose cross-cultural issues and to come to a compromise.
Module 4 Introduction
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Skills You'll Learn
Cultural Sensitivity, Communication Strategies, Team Management, Virtual Teams, Cultural Diversity, Business Leadership, Leadership and Management, Non-Verbal Communication, Intercultural Competence, Conflict Management, Teamwork, Diversity Awareness, Leadership, Negotiation, Communication
From the lesson
Module 4: Leadership Across Cultures
This module explores the ways leaders and team members can differ across cultures so that one can adjust and solve cultural misunderstandings.