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This module will review why it is important to balance operational efficiency with business risk. It will also discuss how operations management are a series of projects that must be managed. In Lesson one risk management is covered and reviews the adverse impacts risk can have on business processes. In the Lesson two project management practices are reviewed and attributes of the ideal project manager is revealed. Lesson three is a case from the finance and accounting function going through the full process methodology to see it work in action.