Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored. Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions
End of Course Video
Skills You'll Learn
Cultural Sensitivity, Intercultural Competence, Conflict Management, Interpersonal Communications, Communication Strategies, Diversity Awareness, Cultural Diversity, Communication
Reviews
4.5 (600 ratings)
- 5 stars66.83%
- 4 stars22.83%
- 3 stars5%
- 2 stars2.16%
- 1 star3.16%
LB
Nov 14, 2016
Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.
JJ
Oct 27, 2022
I learned the importance of respecting different cultures . Not always see certain behaviours as disrespectful but accept and learn their meanings is the key
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Course Wrap-up
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Taught By
Najla DeBow
Instructor
Amit Kothari
Instructor