Unlock your potential in the world of luxury hospitality with the EDHEC x SHMS Luxury Hospitality Certificate鈥攁 prestigious program blending academic excellence and real-world expertise from two top institutions: EDHEC Business School (France) and Swiss Hotel Management School (Switzerland). This immersive program is designed to give you a deep, hands-on understanding of luxury hospitality management through: 鉁� Expert-led insights from industry leaders 鉁� Interactive role-plays, serious games & case studies 鉁� Engaging multimedia content & dynamic animations Whether you're looking to advance your career, refine your skills, or break into the luxury hospitality industry, this certificate provides the cutting-edge knowledge and practical know-how to set you apart. 馃帗 Earn the prestigious EDHEC x SHMS Luxury Hospitality Certificate and elevate your expertise in the world of luxury hospitality. 馃殌 Join us and take your first step toward excellence!
The Luxury Clientele: Who are they?
Loading...
Skills You'll Learn
Corporate Sustainability, Customer Insights, Customer Service, Customer experience improvement, Consumer Behaviour, Hospitality Services, Hospitality Management, Guest Relations, Customer Complaint Resolution, Leadership, Hospitality, Leadership Development, Operational Excellence, Verbal Communication Skills, Personalized Service
From the lesson
Foundations of Luxury Hospitality
In this module, learners will delve into the foundations of luxury hospitality. They will learn about Luxury hospitality principles, the different levels of Luxury, and more about luxury clientele.
Taught By
CERVELLON Marie-C茅cile
Claire Jollain