The "Roles and Responsibilities of a Sales Representative" course is designed to help an entry-level sales professional gain a firm understanding of the primary expectations from their role and the skillsets required to meet those expectations effectively. Practical tips, expert interviews and hands-on assessments and suitable assignments make this course interesting, engaging and useful for a beginner in the world of sales. By the end of this course, the learner will be able to: 鈥� Describe the structure of a sales department in an organization 鈥� List the roles and responsibilities of a sales rep 鈥� Enumerate the role of a sales rep in qualifying new business and retaining existing business. 鈥� Visualize a day in the life of a sales rep 鈥� Map basic sales rep action items to the CRM "school students and professionals with an interest in programming.
Building relationships beyond a sale
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Skills You'll Learn
Upselling, Sales Management, sales department structure, Account Management
From the lesson
Account Management鈥� An overview
In this module, the learner will be able to understand the importance of retaining existing business via key account management and the generic process involved in doing so.