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If you participated in earlier courses, you have learned that the journey from volume to value for any provider organization is one of continuous improvement and change. Successfully moving to a value-based care agreement with a health plan takes many steps and is not completed all at once. In Course 5, new competencies, new roles and responsibilities for staff, and new financial and other measures required for a successful transition to and ongoing maintenance of a value-based care organization were examined, in addition to some of the challenges in the transition and ongoing work. Throughout, it was clearly noted that a big part of success is adopting a Quality Improvement (QI) plan. Why? What does that even mean for you and your organization? In this module, we look more closely at continuous quality improvement, or CQI. In this course, you will again hear the theme, 鈥淭his is not once and done.鈥� Organizational improvement is a continuous process. To be successful means coming to grips with things you have to do, how they get done, and who needs to be involved. This statement is not intended to overwhelm, as often a small change can make a huge difference. However, paramount to the process is recognizing that every role鈥攅very team member鈥攊n the organization is important to a successful VBC strategy. Remember, as you read or hear terms or concepts that are new to you, have your digital (Word doc) or analog (paper) notepad handy to write them down. At any time, you can use your favorite search engine to learn more. Be a self-directed learner!