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Exchange of Information

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Skills You'll Learn

Professionalism, Interpersonal Communications, Active Listening, Relationship Building, Emotional Intelligence, Business Ethics, Conflict Management, Trustworthiness, Rapport Building, Contract Negotiation, Negotiation, Stress Management, Influencing, Communication, Overcoming Objections

Reviews

4.6 (52 ratings)

  • 5 stars
    80.76%
  • 4 stars
    11.53%
  • 2 stars
    3.84%
  • 1 star
    3.84%

LH

Aug 8, 2023

I absolutely loved this course! The delivery is fluid and the content is directly applicable for immediate results. Great course!

NS

Jul 29, 2024

Very helpful information for people who have done some negotiations, but want to understand the theory behind it.

From the lesson

Module 1 – Framework

Taught By

  • Maurice Schweitzer

    Maurice Schweitzer

    Professor of Operations, Information and Decisions

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