了解如何提升工作效率和提高质量标准,学会分析和改善服务业或制造业商务流程。主要概念包括流程分析、瓶颈、流程速率和库存量等。成功完成本课程后,您可以运用所学技能处理现实商务挑战,这也是沃顿商学院商务基础专项课程的组成部分。
了解如何提升工作效率和提高质量标准,学会分析和改善服务业或制造业商务流程。主要概念包括流程分析、瓶颈、流程速率和库存量等。成功完成本课程后,您可以运用所学技能处理现实商务挑战,这也是沃顿商学院商务基础专项课程的组成部分。
Operations Management, Quality Control, Business Metrics, Key Performance Indicators (KPIs), Process Analysis, Process Optimization, Process Improvement, Operational Efficiency, Performance Measurement, Inventory Management System, Operational Analysis, Quality Management, Business Process, Production Process, Resource Utilization, Business Operations, Capacity Management
4.7 (46 ratings)
Andrew M. Heller Professor at the Wharton School, Senior Fellow Leonard Davis Institute for Health Economics Co-Director, Mack Institute of Innovation Management