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Learner Reviews & Feedback for From Likes to Leads: Interact with Customers Online by Google

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About the Course

From Likes to Leads: Interact with Customers Online is the third of seven courses in the Google Digital Marketing & E-commerce Certificate. This course will help you develop social media marketing strategies. Social media is a key digital marketing channel for many businesses because of the large number of people who use social platforms to socialize, interact with businesses, and share content. No digital marketing strategy is complete without an online brand presence where customers can engage with a brand. In this course you鈥檒l explore social media platforms and identify which platform is the most appropriate for specific business needs. You鈥檒l learn how to create content for social media using graphic design principles for marketers and learn how to manage a social media presence. In addition you鈥檒l set goals and success metrics for social media ads. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be equipped to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify the five core pillars of social media marketing: strategy, planning and publishing, listening and engagement, analytics and reporting, and advertising - Determine how to choose social media platforms for a campaign - Understand how to boost engagement on social media - Learn how to write, design, and repurpose engaging content for social media - Recognize how to use the data gathered from social media analytics as a decision-making tool - Learn best practices for presenting a social media report - Achieve specific marketing goals through the use of paid social media...

Top reviews

PG

Sep 11, 2022

T鈥媓is course is amazing. It covers everything you need to know about social media marketing. I highly recommend this course for everyone who wants to create a career in Digital Marketing Industry.

AS

Jun 17, 2024

Thank you Cindy for an incredible dive into the world of Social Media Marketing. This course has covered all the corners of SMM and even more. I highly appreciate your effort! Thanks again!

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26 - 50 of 730 Reviews for From Likes to Leads: Interact with Customers Online

By Pedro P G O

Jun 22, 2024

Repetitive, too basic, and the instructor was really annoying.

By Najmedein h A

Apr 14, 2023

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

It was a great journey through which I learned a lot of experience and strengthened my knowledge. I am grateful to the teacher and the great 糖心vlog官网观看 team

By Darshak P

Feb 10, 2025

I recently completed the "From Likes to Leads: Interact with Customers Online" course, and I must say, it exceeded all my expectations! As someone who is relatively new to digital marketing, I found the course both accessible and packed with valuable insights. The course covers all the essential aspects of online customer interaction, focusing on turning engagement into tangible results. Course Highlights: Practical and Engaging Content: The course dives deep into social media marketing strategies, teaching you how to convert likes, shares, and comments into real leads. It covers everything from crafting effective posts to the importance of timing and how to interact authentically with your audience. The lessons are engaging, with examples from real brands and case studies to help you visualize the process. Actionable Strategies: What I loved most about this course is that it provides actionable strategies. You don't just learn about customer engagement in theory; you learn step-by-step tactics on how to build relationships and trust with customers online, whether through content creation or personalized communication. Interactive Exercises: The course is designed with a hands-on approach. It includes exercises where you can apply what you鈥檝e learned, such as creating social media campaigns and engaging in mock customer interactions. These exercises were incredibly helpful and allowed me to reinforce my understanding. Easy-to-Follow Lessons: The structure of the course is clear and well-organized, breaking down complex topics into bite-sized modules. Whether you're a beginner or someone with more experience, it鈥檚 easy to follow, and the material is presented in an engaging, interactive format. Great for Businesses of All Sizes: This course isn't just for large enterprises. It provides strategies that work for small businesses and startups, helping you to interact with your customers in meaningful ways that drive growth. Key Takeaways: How to turn casual social media interactions into leads. Effective methods for understanding customer needs and preferences. The importance of personalized and timely engagement with customers. How to use content marketing to strengthen customer relationships. Best practices for analyzing the effectiveness of your online interactions.

By Carla M M

Jan 26, 2025

Lo que aprender谩s: Definici贸n y prop贸sito del marketing en redes sociales Identificaci贸n de los pilares del marketing en redes sociales: estrategia, planificaci贸n, escucha e interacci贸n, informes y redes sociales de pago Definici贸n de objetivos de campa帽a en redes sociales Creaci贸n, dise帽o y reutilizaci贸n de contenido atractivo para redes sociales Gesti贸n de una presencia en redes sociales Establecimiento de objetivos y m茅tricas de 茅xito para anuncios en redes sociales Beneficios: Desarrollar habilidades de an谩lisis de redes sociales Mejorar la interacci贸n con los clientes Fortalecer la construcci贸n de relaciones con los clientes en redes sociales Aprender t茅cnicas de branding y subastas en redes sociales Este curso es ideal para aquellos que buscan mejorar sus habilidades en marketing digital y aprender a utilizar las redes sociales de manera efectiva para atraer y convertir clientes.

By jimenez g m g

Jul 20, 2024

Quiero expresar mi sincero agradecimiento por la oportunidad de participar en el curso de Marketing Digital y Comercio Electr贸nico. La experiencia ha sido extremadamente valiosa y enriquecedora. He aprendido a desarrollar estrategias de marketing efectivas, a utilizar herramientas avanzadas para la gesti贸n de campa帽as, y a analizar datos para tomar decisiones informadas. El contenido del curso ha sido claro y aplicable, y las habilidades adquiridas me han dado una nueva perspectiva sobre el marketing digital. Aprecio profundamente el esfuerzo y la dedicaci贸n que han puesto en la ense帽anza de este curso. Me siento mejor preparado para enfrentar los retos del marketing digital y aplicar lo aprendido en mi futura carrera. Gracias nuevamente por esta incre铆ble experiencia.

By av

May 1, 2025

This course offers exceptional insight into the world of social media marketing, covering both foundational principles and advanced strategies. The instructor explains concepts clearly, with real-world examples and up-to-date content across platforms like Instagram, Facebook, LinkedIn, and TikTok. From building a brand presence to running paid ad campaigns, the course provides practical tools and templates that are easy to apply. What stands out is the balance between theory and hands-on application, making it ideal for both beginners and professionals looking to sharpen their skills. Highly recommended for anyone serious about growing through digital channels.

By ALBA D

Jan 12, 2025

Participar en el curso "Like a Lead" fue una experiencia incre铆ble. Me gust贸 mucho y aprend铆 much铆simo sobre c贸mo convertir interacciones en redes sociales en oportunidades de negocio efectivas. Los conceptos fueron presentados de manera clara y concisa, lo que facilit贸 mi comprensi贸n. Cada m贸dulo estaba bien estructurado, y las actividades pr谩cticas me ayudaron a aplicar lo aprendido en situaciones reales. Recomiendo este curso ampliamente!!! a cualquier persona que quiera mejorar sus habilidades en marketing digital y aprender a generar leads de manera efectiva.

By Humayun A

Aug 15, 2023

糖心vlog官网观看 offered several online courses on diverse range of topics. These online courses are very helpful and easy & one of the best thing about this course is that they offers you a free certificate after completion of particular program or field. I have also started several courses on #digital and #social #media #marketing and completed couple ones. This course "From Likes to Lead; Interact with Customers online' is very helpful for understanding the five main pillars of Digital and Social Media Marketing Strategies and online Marketing Campaigns.

By Herve B P

Mar 23, 2025

This course provides an in-depth exploration of social media marketing, covering everything from strategic planning and content creation to advanced social listening and analytics, which has transformed how I interact with and convert online audiences into leads. The practical insights and hands-on approach have empowered me to build strong, meaningful customer connections, making it an indispensable resource for anyone looking to turn social likes into real business opportunities.

By Rais H

Mar 14, 2024

Good morning, teachers. How was your night? I hope as you are doing well this morning, thanks to God. I am a citizen of Ukraine. I had medical business in the city of Truskavets in the Lviv Oblast of Ukraine. Likewise, I have a medical license in Ukraine. I have some experience with war. Now I want to get a career as a marketer and bookkeeper in the USA. I learned a lot from your course. I appreciate you, and I am very grateful for the knowledge that you give to people.

By Siti R

Jun 29, 2024

Saya sungguh mendapatkan pemahaman mendalam tentang strategi yang efektif dalam berinteraksi dengan pelanggan melalui platform digital. Kursus ini memberikan panduan praktis untuk meningkatkan engagement dan membangun hubungan yang berkelanjutan dengan pelanggan menggunakan media sosial dan teknologi digital lainnya. Materi kursus sangat relevan bagi mereka yang ingin memperkuat kehadiran online dan meningkatkan keterlibatan pelanggan secara efisien.

By Khizar S

Apr 8, 2025

As a Digital Marketing Specialist I khizar Sami appreciate the deep down knowledge delivering capabilities of Google. I have learned a lot about meta ads, SEM (search, display and YouTube Ads), knowing each aspect of social media marketing and email marketing the SMART phenomenon and retargeting of clients. All the matrices of marketing growth and the absolute favorite areas of digital marketing strategies. Thanks Google 鉂o笍

By S A

Jan 4, 2024

One of the stand out features of this course is Its practicality which for me聽is one of its defining characteristics; this is not merely theoretical discourse, but a hands-on course. It provides a learner with a comprehensive collection of resources, including case studies, practical illustrations, and tools, in order to execute successful strategies across a multitude of social media platforms.

By Mohammed H

Nov 14, 2024

丿賵乇丞 乇丕卅毓丞 賵睾賳賷丞 亘丕賱賲毓賱賵賲丕鬲 丕賱毓賲賱賷丞! 丕爻鬲賮丿鬲 賰孬賷乇賸丕 賲賳 丕賱賲丨鬲賵賶 丕賱卮丕賲賱 丕賱匕賷 賯丿賲 丕爻鬲乇丕鬲賷噩賷丕鬲 賮毓丕賱丞 賱鬲丨賵賷賱 丕賱鬲賮丕毓賱 毓賱賶 賵爻丕卅賱 丕賱鬲賵丕氐賱 丕賱丕噩鬲賲丕毓賷 廿賱賶 毓賲賱丕亍 賲丨鬲賲賱賷賳貙 賲毓 丕賱鬲乇賰賷夭 毓賱賶 亘賳丕亍 毓賱丕賯丕鬲 鬲賮丕毓賱賷丞 賲毓 丕賱噩賲賴賵乇. 卮賰乇賸丕 賱賭 Google 毓賱賶 賴匕丕 丕賱賲丨鬲賵賶 丕賱鬲毓賱賷賲賷 丕賱賲賲賷夭 丕賱匕賷 爻丕賴賲 賮賷 鬲胤賵賷乇 賲賴丕乇丕鬲賷 賮賷 丕賱鬲爻賵賷賯 丕賱乇賯賲賷! 兀賳氐丨 亘賴丕 亘卮丿丞 賱賰賱 賲賳 賷乇睾亘 賮賷 鬲毓夭賷夭 鬲賵丕噩丿賴 丕賱乇賯賲賷 賵鬲丨賯賷賯 賳鬲丕卅噩 賲賱賲賵爻丞.

By Sergey M

Mar 17, 2023

The course provides a comprehensive understanding of social media platforms and how to create content that resonates with your audience. The practical tips and strategies shared for managing a social media presence and setting goals for social media ads are invaluable. Overall, a fantastic course for anyone looking to elevate their social media marketing game!

By Jorge L

Sep 16, 2023

I loved all the lesson and the instructors. The instructors in my opinion did an awesome job. I love the demos and the interaction with the marketing tools. I am a beginner but I am learning a lot. Thank you instructors and that you Tista for allowing veterans to further themselves. I appreciate that and I love the opportunity.

By Abdullah S

Aug 18, 2023

A Very Exceptional and Detailed Course. The instructor from Google in this course was very good and her teaching style was the best among others. She Explained everything briefly and actually taught like it should be. Knowledge, I gained from this SMM Course will likely stay with me forever. Thanks, Google, for these Courses

By Araceli H

Jan 22, 2023

Very informative and detailed. The instructor was great and broke down the sections in a format that was easy to understand and put everything into context. As someone who will be working very closely with social media, this course gave me an in-depth analysis of what I should learn, research, and consider. Thank you!

By Artem G

Aug 10, 2023

I did not realize that social media marketing is more intricate than I thought. It has definitely more to meticulous planning and managing than just random content makeovers. I really thank Google and other contributors for creating and curating this course on SMM. And to other learners - get ready to be patient!

By Angie N H C

Oct 23, 2022

Es un curso introductorio, pero con el contenido suficiente para darte una idea del marketing digital en redes sociales, en como hacer que tus clientes potenciales conozcan tu marca, servicio y producto, como guiarlo a tr谩ves del embudo aprovechando las redes sociales. Muy buen contenido, estoy muy agradecida.

By Tamara J

May 16, 2022

Extremely insightful! I learned new skills that I can apply to the businesses I work with right away. Definitely easy to follow and provides essential strategies for interacting with customers online. This course allowed me to have a better understanding of social media marketing vocabulary and best practices.

By Brian M

Jun 23, 2022

This course will give you a very detailed view of how social media marketing works. With an overview of all things social covered. I really liked this course and will deffinately complete them all, the delivery of the material is direct and to the point. The exercises give you a hands on approach on creation.

By Robert B

Mar 15, 2025

鈥淔rom Likes to Leads: Interact with Customers Online鈥 is a practical and insightful guide focused on transforming social media engagement into tangible business results. The book covers key aspects of online customer interaction, including social listening, community management, and conversion strategies.

By Dr. S M R S

Jul 28, 2024

Exceptional course with great relevance to the current context. Course content, examples, interviews, assignments and lecture delivery made me complete this course with a lot of interest and anticipation to learn more. Grateful to the instructor for making complex topics simple and easy to follow.

By Harald M

Aug 30, 2024

This is a good course about launching a social media campaign in a step-by-step way. There's quite a lot of valuable information given by the easy-to-understand lecturer. The activity tasks, based on a real-life business scenario, are very helpful to practice the newly acquired lesson knowledge.