This course equips new managers with the practical tools and leadership strategies needed to succeed in their roles. Participants will explore key management skills including emotional intelligence, effective communication, performance management, and delegation. The course also addresses how to build trust, manage conflict, and foster a collaborative team culture. Through real-world scenarios and expert guidance, learners will develop the confidence to lead with clarity, provide constructive feedback, and support both high-performing and struggling team members.
Management Skills for New Managers
Management Skills for New Managers
Instructors: Catherine Mattice
Access provided by New York State Department of Labor
9,529 already enrolled
Gain insight into a topic and learn the fundamentals.
4.8
(70 reviews)
Beginner level
Recommended experience
5 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Overcome obstacles in delegation using the GROW Model.
Understand and navigate complex human communication dynamics.
Bust performance management myths and build high-performing teams.
Deliver a stellar onboarding experience and advocate for the team's success.
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
6 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
There is 1 module in this course
The course covers various aspects of successful management, including leadership styles, communication strategies, delegation techniques, performance management, and fostering a healthy work environment. Participants will gain insights into emotional intelligence, trust-building, conflict resolution, active listening, intercultural communication, and more. Participants will enhance their management capabilities, boost team morale, and drive overall success.
What's included
21 videos6 readings6 assignments
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4.8
70 reviews
- 5 stars
78.57%
- 4 stars
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Showing 3 of 70
CS
4
Reviewed on Sep 4, 2024
Helpful in reaffirming the skills needed for effective management, but many are fairly standard tips you can find many places. Very basic level understanding.
FF
5
Reviewed on Jan 14, 2025
This is a good overview, and gives some nice basic concepts of management
YS
5
Reviewed on Jun 24, 2025
What an excellent class - well taught and so many aha and eye opening moments.
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