In order to have a successful professional life, you have to be able to communicate with the people you work with. You have to be able to communicate with co-workers in a way that establishes respect and influence.
Developing Interpersonal Skills
Developing Interpersonal Skills
This course is part of People & Soft Skills: Essential for Professional Success Specialization
Instructor: IBM Skills Network Team
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Gain insight into a topic and learn the fundamentals.
4.7
(3,033 reviews)
Beginner level
Recommended experience
Flexible schedule
3 hours to complete
Learn at your own pace
98%
Most learners liked this course
What you'll learn
Identify and analyze different communication styles and understand their strengths and weaknesses
Demonstrate active listening skills and questioning styles to explore issues and enhance understanding
Identify conflict response styles; approach and effectively mediate workplace conflicts
Determine ways to build and maintain trust and increase your influence and eminence in the workplace
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
8 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the People & Soft Skills: Essential for Professional Success Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 2 modules in this course
Interpersonal Skills are skills you use every day to communicate and interact with others. They enable you to interact positively and work effectively with others. The Interpersonal Skills course will help you develop skills and behaviors required to become an effective communicator, make a lasting impact, and deal with challenges in a controlled and focused manner.
What's included
24 videos26 readings6 assignments
In this module you will take practice and graded quizzes to demonstrate the knowledge gained from this course.
What's included
1 reading2 assignments
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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Instructor ratings
4.7 (520 ratings)84 Courses1,604,801 learners
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HN
5
Reviewed on Jul 26, 2023
very good course for the people who has to deal with people and put things into methodology and systematic and can measure the effectiveness
AT
5
Reviewed on Jul 11, 2023
The course has highlighted my communication style and to deal with conflict in an effective and process-oriented manner.
KF
5
Reviewed on Nov 18, 2024
Me gust贸 mucho, son herramientas esenciales para nuestro crecimiento como personas, adicional que nos ense帽a como relacionarnos con los dem谩s
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