![[Featured Image] A relationship manager speaks with a customer.](https://images.ctfassets.net/wp1lcwdav1p1/5FJPTHfuperPaQEnMWVg1v/14f789852b4821b737ee2fa262b42abe/GettyImages-530281047.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
What Is Relationship Management? And Why Do Businesses Use It?
Customer relationship management (CRM) uses systems like Salesforce and HubSpot to improve sales and customer satisfaction. This guide covers CRM strategies, tools, and real-world examples, plus steps to build and manage effective CRM practices.
June 28, 2022
Article