The course focuses on teaching students how to successfully analyze a business process, research methods of improving a process, and adapt/integrate the improvement. methods into the business process in a prioritized and actionable manner. The goal of the course is to expose students to a universal set of business processes and provide them with a formal approach to improving and monitoring the health of those processes that they can apply in a current or future opportunity.
Module 3 Introduction
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Skills You'll Learn
Risk Management, Action Plans, Project Management, Rate Of Return, Business Process Mapping, Operational Excellence, Continuous Improvement Process, Performance Improvement, Change Management, Performance Measurement
Reviews
4.8 (140 ratings)
- 5 stars85.71%
- 4 stars10.71%
- 3 stars1.42%
- 1 star2.14%
NC
Jan 13, 2025
This course ideally linked my practical operational management experience with an educational concentration.
SD
Oct 22, 2024
The course design and delivery is great, really helped me get a grip on concepts and strategic thinking.
From the lesson
Module 3: Process Mapping, Historical Data and Performance Measures
Taught By
Jeffrey Berk
Adjunct Teacher