糖心vlog官网观看

Chevron Left
Back to Customer Service Fundamentals

Learner Reviews & Feedback for Customer Service Fundamentals by Knowledge Accelerators

4.8
stars
1,813 ratings

About the Course

There are a growing number of exciting, well-paying jobs in today鈥檚 tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build the knowledge and develop the skills needed to be a successful Customer Service Specialist: 鈥� Communication Skills which focus on clear, concise communication and listening. 鈥� Appropriate empathetic behavior such as such as patience, curiosity, and willingness to help. 鈥� Problem solving to research an issue and help determine an appropriate resolution. 鈥� Process adherence to ensure the proper flow and Service Level Agreements are met. The course is divided into 4 modules, and you will be assessed and awarded badges along the way! The course also includes interactive training including labs to reinforce all of the learning components above. At the conclusion of the course, you will receive an email notification from Acclaim with instructions for claiming the badge. Upon accepting your badge, it will be necessary to create a user account on Acclaim, where you will have the ability to manage your badge(s), opt-in to other communications and features, as well as take advantage of features allowing you to share your badge to social media and other destinations....
Filter by:

226 - 250 of 532 Reviews for Customer Service Fundamentals

By Chukwudi D

鈥�

Nov 4, 2022

very self-engaging and the assignments are quiet intresting

By ADARSH S

鈥�

Feb 1, 2021

It was an nice experience learning through 糖心vlog官网观看 Thank you

By AMITPAL S

鈥�

Jun 28, 2020

I transported me back to my role of call Center agent. Thanks

By Chidiogo J

鈥�

Mar 29, 2024

The course is all-encompassing for a customer support agent.

By Altaher M

鈥�

May 16, 2022

it is really great course thank you from bottom of my heart

By Cheryl C

鈥�

Sep 28, 2020

I have learned a lot and I am now applying it in real life.

By KALAP T

鈥�

Jun 27, 2020

This course enhance my skill in customer service carrier.

By Jenny S

鈥�

May 24, 2020

Got some useful information and I can learn a lot in here

By kenroy t

鈥�

Sep 21, 2024

The course was great and very educationally informative.

By Ndubuisi L E

鈥�

Jul 21, 2024

I thank 糖心vlog官网观看 for this knowledge I was impacted with.

By Soma G M

鈥�

Jul 29, 2023

Very in-depth tool for a beginner. Quite helpful for me.

By ChidinmaJuliana I

鈥�

Apr 3, 2022

This course is power filled. it was really an eye opener

By Md R

鈥�

May 17, 2023

Great course materials, extensive practice opportunity.

By Azuhchum C K

鈥�

Oct 25, 2021

All my Curiosities and Learning expectations were met.

By RAKESH K P

鈥�

Oct 5, 2019

This course is too god for a customer support executive

By Oluwakunmi O O

鈥�

Jun 15, 2020

Gained new perspective on customer service. Thank you!

By Rayan Z

鈥�

Jul 14, 2019

I really enjoyed taking this course and learned a lot.

By Steel W

鈥�

May 13, 2024

Thank you, for helping me learn ,unlearn and relearn.

By Zaheer A S A

鈥�

Oct 23, 2020

Great skill and it will be addition t your skill list

By STEVEN C

鈥�

Jul 8, 2019

A fantastic mix of video, text, quiz and assignments.

By Gold E

鈥�

Mar 10, 2021

This is a course every Call agent should go through.

By Ayodele R

鈥�

Sep 21, 2022

best customer service course. i strongly recommend

By redemta k

鈥�

Mar 17, 2022

It was a wonderful experience and enjoyed learning.

By Nirmal S

鈥�

Feb 17, 2022

Great information for customer service fundamentals

By Kayisha C

鈥�

Sep 29, 2020

I feel confident after using this course! Thank you