Learner Reviews & Feedback for Customer Service Fundamentals by Knowledge Accelerators
About the Course
Top reviews
MY
Dec 21, 2018
This course has helped me to enhance my customer support skills. I implemented these skills while I was working. I got an excellent result. Thank you for this offering !
RR
Jun 1, 2020
This course is definitely a great course for beginners and intermediates. Helped me understand a lot of things. Thank you IBM and 糖心vlog官网观看 for this wonderful course.
101 - 125 of 543 Reviews for Customer Service Fundamentals
By Jude n f
鈥May 25, 2022
Great Course, Thank you for putting these together.
However, my middle name was left out on my certificate. i will appreciate if it is included. Thank you.
By Diana A
鈥Dec 23, 2022
I am a customer service personal and with help of this course have been able to gain more knowledge about my work and also how i can assist my customers.
By Anuoluwapo H
鈥Sep 7, 2023
this course is the best, i recommend for anyone that wants to learn more about customer service or if you want to brush up your customer service skills.
By Tammy S
鈥Jan 18, 2024
This course was a good course for learning the customer service fundamentals. The activities as well were diverse to fit the material being presented.
By Charlene W
鈥Jan 24, 2022
This is a great course. Anyone that will be providing customer service should take this course. It is very beneficial to the customer service world.
By Ubongabasi E
鈥Feb 20, 2020
This is a great resource no matter if you're only job seeking, new on the job or already a professional. Now time to be deliberate with all I learned.
By Thabiso N
鈥Mar 29, 2023
i am great for achieving my customer service fundamental certificate without any problem,thank you coursera.I am willing enroll in another programme
By I N
鈥Feb 22, 2021
I got to learn a lot that encompasses customer service, support, and customer management. Great course, well detailed with illustrations and notes.
By Achraf H
鈥Sep 5, 2019
This course is such a useful source of information and give me some tips of professional communication that will be adaptable to my career vision.
By Michael O A
鈥May 29, 2019
A complete ad comprehensive course that enables one to relate well and solve problem empathetic ally. I appreciate the content and the references.
By jeeva c
鈥Aug 7, 2023
Great in depth of knowledge about process. I worked as a customer service associate so it was so easy and relatable for me. Great instructions.
By Felipe G C
鈥Jun 10, 2020
Um curso completo! Fornece uma vis茫o completa de todo o processo de suporte ao cliente. Boa metodologia e os materiais para leitura s茫o 贸timos.
By Ra煤l A J Z
鈥May 25, 2020
Muy buen curso y maneja conceptos que no se me habr铆an ocurrido como esenciales para una persona que se dedica a ser "customer service support"
By Christian B F
鈥Jun 19, 2019
The course was excellent! It was like a validation and a refresher for me and I have been working in the customer service industry for a while.
By Kamilah J
鈥Feb 23, 2021
This course was easy to follow along and understand and wasn't too confusing or didn't use too many technical terms to make its too confusing.
By Aziken R
鈥Dec 7, 2020
The course was worth my time! Well paced and all assignments and lessons gave me a deep understanding towards customer support and engagement.
By alexis m
鈥Feb 12, 2023
Thank you 糖心vlog官网观看 for the course you provide me, and thankyou for Financial Aid you granted. This is big opportunity for me, god bless you.
By Anas A
鈥Oct 7, 2019
This course is so well managed and organized it helped me improve my skills in many aspects. Thank you very much for your precious efforts!
By Valerie E
鈥Apr 22, 2020
A very informative and great course. I learned a lot that I thought I knew. I didn't know until I completed the course. Great Information
By Mercy O
鈥Mar 18, 2022
Great course with great tutors. I recommend for anyone looking to go into customer service and also those looking to get more knowledge.
By Bibimalmal N
鈥Sep 5, 2022
Thank you, for the knowledge & skills, I was able to get with this GREAT Customer Service Fundamentals Knowledge Accelerators training.
By Kofi E
鈥May 7, 2020
Well structured course and interactive manuals. Had a great time learning, will recommend it for anyone who has interest in pursuing it
By Titus F P
鈥Feb 24, 2020
The information I got from this course was very helpful and useful for customer support since customers are the backbone of the company
By Helena S A
鈥Sep 29, 2021
Excellent course for those who want to learn more about the fundamentals of Customer Service. Thank you for this amazing opportunity!
By LEONARDO A C
鈥Oct 2, 2024
Excelente curso aprend铆 demasiado solo un peque帽o inconveniente con 茅l certificado,si es posible que lo puedan generar en espa帽ol .