RR
Jul 20, 2023
I learn a lot, while I interacted with customer service agent before, it was different to be on the other side. I dont know how helpfull the course is going to be in my journey but we will see.
GM
Jun 11, 2024
The instructers kept me engaged and I enjoyed every section of this course and learnt a lot.
By Carol L
鈥Sep 27, 2023
I recently had the opportunity to take the Introduction to Customer Service course, and I found it to be a very valuable experience. The course covered a wide range of topics, including communication skills, problem-solving, and conflict resolution. I was particularly impressed with the focus on empathy and understanding the customer's perspective. This course allowed me to strengthen the skills that I already have and the opportunity to improve on the things that I learned. Overall, I highly recommend the Introduction to Customer Service course to anyone who wants to improve their customer service skills. It is a well-designed and informative course that is taught by experienced professionals.
By Nnake J
鈥Jul 6, 2024
That was a great course, learnt a lot. Thank you 糖心vlog官网观看 for this opportunity.
By Susan R
鈥Aug 15, 2024
Very informative and gave good information for the customer service life.
By Ibidun A
鈥Nov 17, 2023
I thoroughly enjoyed the course . Especially the simulations and quiz
By 袧邪褌邪谢褨褟 袣
鈥Dec 17, 2024
袛芯斜褉懈泄 写械薪褜, 褕邪薪芯胁薪褨 褉芯蟹褉芯斜薪懈泻懈 小芯ursera.携 锌芯褋褌邪胁懈谢邪 薪邪泄胁懈褖懈泄 斜邪谢 蟹 写械泻褨谢褜泻芯褏 锌褉懈褔懈薪. 袩芯-锌械褉褕械,写芯褋褌褍锌薪褨褋褌褜 薪邪胁褔邪薪薪褟 蟹 斜褍写褜-褟泻芯谐芯 锌褉懈褋褌褉芯褞 褌邪 斜褍写褜-褟泻芯谐芯 屑褨褋褑褟.笑械 胁械谢懈褔械蟹薪邪 锌械褉械胁邪谐邪 写谢褟 屑械薪械,褟泻 写谢褟 锌褉邪褑褞褞褔芯褩 屑邪褌械褉褨 芯写懈薪邪褔泻懈.袙褨谢褜薪芯谐芯 褔邪褋褍 屑邪谢芯 褨 褟 薪邪屑邪谐邪褞褋褟 胁懈泻芯褉懈褋褌芯胁褍胁邪褌懈 泄芯谐芯 屑邪泻褋懈屑邪谢褜薪芯 泻芯褉懈褋薪芯.写褟泻褍褞,褖芯 薪邪写邪褦褌械 褌邪泻褍 屑芯卸谢懈胁褨褋褌褜. 袩芯-写褉褍谐械, 褨薪褎芯褉屑邪褑褨褟,褟泻邪 薪邪写邪褦褌褜褋褟 胁 褑褜芯屑褍 泻褍褉褋褨, 屑芯卸械 斜褍褌懈 胁懈泻芯褉懈褋褌邪薪邪 褍 写褍卸械 斜邪谐邪褌褜芯褏 谐邪谢褍蟹褟褏.袉 薪邪胁褨褌褜 胁 屑褨卸芯褋芯斜懈褋褌褨褋薪懈褏 胁蟹邪褦屑懈薪邪褏 蟹 褉芯写懈薪芯褞. 袩芯-褌褉械褌褦, 褨薪褎芯褉屑邪褑褨褟 胁懈泻谢邪写械薪邪 褋褌褉褍泻褌褍褉芯胁邪薪芯,锌芯械褌邪锌薪芯, 写芯胁芯谢褨 蟹褉芯蟹褍屑褨谢芯 写谢褟 锌芯褔邪褌泻褨胁褑褨胁. 携 斜械蟹屑械卸薪芯 胁写褟褔薪邪 袙邪屑 蟹邪 屑芯卸谢懈胁褨褋褌褜 薪邪胁褔邪褌懈褋褟,褉芯蟹胁懈胁邪褌懈褋褟 褨 褉褍褏邪褌懈褋褟 胁锌械褉械写 写芯 褋胁芯褩褏 褑褨谢械泄.袩芯锌褉懈 写械褟泻褨 褌褉褍写薪芯褖褨 蟹 锌械褉械泻谢邪写芯屑 褌械褋褌芯胁懈褏 蟹邪胁写邪薪褜,褟 胁褋械 卸 胁锌芯褉邪谢邪褋褜 褨 锌懈褕邪褞褋褜 褋芯斜芯褞.袛褟泻褍褞 蟹邪 褉芯蟹褍屑褨薪薪褟 褨 褍胁邪谐褍 写芯 屑芯褩褏 锌懈褌邪薪褜,蟹邪 写芯锌芯屑芯谐褍 褋械褉胁褨褋薪芯谐芯 褑械薪褌褉褍,蟹邪 锌芯褉邪写懈 褌邪 薪邪褋褌邪薪芯胁懈.袙锌械胁薪械薪邪,褖芯 薪邪褋褌褍锌薪褨 泻褍褉褋懈 斜褍写褍褌褜 薪械 屑械薪褕 褑褨泻邪胁懈屑懈 褌邪 泻芯褉懈褋薪懈屑懈.袘邪卸邪褞 胁邪褕褨泄 泻芯屑锌邪薪褨褩 锌芯写邪谢褜褕芯谐芯 褉芯蟹胁懈褌泻褍 褌邪 褍褋锌褨褏褨胁 褍 褉芯斜芯褌褨.袙懈 褉芯斜懈褌械 胁械谢懈泻褍,胁邪卸谢懈胁褍 褋锌褉邪胁褍,锌械胁薪懈屑 褔懈薪芯屑 褉芯斜懈褌械 褑械泄 褋胁褨褌 泻褉邪褖懈屑.袘邪卸邪褞 袙邪屑 谐邪褉薪芯谐芯 写薪褟 褨 胁械褋械谢懈褏 褋胁褟褌.袟 锌芯胁邪谐芯褞 褨 胁写褟褔薪褨褋褌褞 袙邪褕 褍褔械薪褜 袧邪褌邪谢褨褟 袣芯褋懈泻,校泻褉邪褩薪邪.袙褋褜芯谐芯 袙邪屑 薪邪泄泻褉邪褖芯谐芯. 袛芯 锌芯斜邪褔械薪薪褟.
By 袗写械谢褟 小
鈥Nov 21, 2024
袩芯褋谢械 懈蟹褍褔械薪懈褟 屑邪褌械褉懈邪谢芯胁 锌芯 褉械褕械薪懈褞 锌褉芯斜谢械屑 胁 褋褎械褉械 芯斜褋谢褍卸懈胁邪薪懈褟 泻谢懈械薪褌芯胁, 褟 锌褉懈褕械谢 泻 胁褘胁芯写褍, 褔褌芯 薪械泻芯褌芯褉褘械 泻芯薪褑械锌褑懈懈 褌褉械斜褍褞褌 写芯锌芯谢薪懈褌械谢褜薪芯泄 锌褉邪泻褌懈泻懈. 袧邪锌褉懈屑械褉, 薪邪胁褘泻懈 邪泻褌懈胁薪芯谐芯 褋谢褍褕邪薪懈褟 懈 褝屑锌邪褌懈懈 胁 芯斜褖械薪懈懈 褋 泻谢懈械薪褌邪屑懈 鈥 褝褌芯 褌芯, 褔褌芯 薪械芯斜褏芯写懈屑芯 芯褌褉邪斜邪褌褘胁邪褌褜 锌芯褋褌芯褟薪薪芯. 协褎褎械泻褌懈胁薪芯械 胁褘褟胁谢械薪懈械 锌芯褌褉械斜薪芯褋褌械泄 泻谢懈械薪褌芯胁 懈 褍屑械薪懈械 褉邪斜芯褌邪褌褜 褋 胁芯蟹褉邪卸械薪懈褟屑懈 褌邪泻卸械 褟胁谢褟褞褌褋褟 泻谢褞褔械胁褘屑懈 邪褋锌械泻褌邪屑懈, 泻芯褌芯褉褘械 褌褉械斜褍褞褌 锌褉邪泻褌懈泻懈. 效褌芯 泻邪褋邪械褌褋褟 褋懈谢褜薪褘褏 褋褌芯褉芯薪, 褟 褔褍胁褋褌胁褍褞 褋械斜褟 褍胁械褉械薪薪芯 胁 懈褋锌芯谢褜蟹芯胁邪薪懈懈 褉邪蟹谢懈褔薪褘褏 褌械褏薪懈泻 写谢褟 褉邪蟹褉械褕械薪懈褟 泻芯薪褎谢懈泻褌薪褘褏 褋懈褌褍邪褑懈泄. 袨褋芯斜械薪薪芯 胁邪卸薪褘屑 写谢褟 屑械薪褟 褟胁谢褟械褌褋褟 锌芯写褏芯写 泻 锌芯懈褋泻褍 泻芯屑锌褉芯屑懈褋褋芯胁 懈 薪邪褏芯卸写械薪懈褞 胁蟹邪懈屑芯锌芯薪懈屑邪薪懈褟 屑械卸写褍 泻谢懈械薪褌芯屑 懈 泻芯屑锌邪薪懈械泄, 褔褌芯 锌芯蟹胁芯谢褟械褌 屑懈薪懈屑懈蟹懈褉芯胁邪褌褜 薪械谐邪褌懈胁薪褘械 锌芯褋谢械写褋褌胁懈褟 懈 褍谢褍褔褕懈褌褜 泻谢懈械薪褌褋泻懈泄 芯锌褘褌. 袘褍写械褌 懈薪褌械褉械褋薪芯 褍褋谢褘褕邪褌褜 屑薪械薪懈褟 芯写薪芯谐褉褍锌锌薪懈泻芯胁 锌芯 褝褌懈屑 胁芯锌褉芯褋邪屑!
By SAMUEL A
鈥Apr 18, 2025
Ricky is a Exceptional Instructor. The Course is very informative!.. Superb, good quality Videos and the content in the lessons was useful(Key terms, definitions and basic principles of customer service) I Recommend the Class for those that want to improve their skills....
By Loretta P
鈥Aug 3, 2023
I've found what I was looking for in 糖心vlog官网观看, I'm so excited about the possibilities and opportunities as I complete my selected courses that will advance my career and knowledge base. . Without going into debt.
I'm so grateful, I found this program. Love it.
By Xavier J
鈥Dec 10, 2024
Great introduction to building your foundation in cx service. Getting more practice with the skills we learn would have been nice, but would definitely recommend for someone interested in learning the basic of customer service.
By KAREM J L
鈥Mar 26, 2025
Estuvo muy interesante, me ayudo mucho a reforzar algunos puntos como el pensamiento positivo, la empat铆a y la escucha activa. El m贸dulo 4 me ha ayuda a entender la importancia de organizar mi tiempo.
By Raguelle M R
鈥Jul 21, 2023
I learn a lot, while I interacted with customer service agent before, it was different to be on the other side. I dont know how helpfull the course is going to be in my journey but we will see.
By MARIA M N L
鈥Oct 7, 2024
Excelente Curso para los representantes de atenci贸n al cliente, todo muy explicado, ejemplos claros de la vida real.
By Gladys M
鈥Jun 11, 2024
The instructers kept me engaged and I enjoyed every section of this course and learnt a lot.
By Susheel E
鈥Aug 11, 2023
Great course I love and respect people and customers
Susheel Erramilli
By Mary A S
鈥Nov 2, 2023
Great course to start your customer rep experience. I learnt a lot.
By Teresa M
鈥Aug 16, 2024
Great way for 50+ workers to get career retraining
By YARISOL R M
鈥Dec 23, 2024
Great course and the explanation was so clearly.
By Sana A
鈥Mar 18, 2025
"Thank you for the valuable information.": )
By DeMario F
鈥Jul 2, 2024
This series is courses was very informative.
By padmaja k
鈥Sep 3, 2023
very informatrive and real case scenarios
By PAKTIA E G C
鈥Apr 15, 2025
Muy bueno para reforzar los conocimientos
By Leondine K A
鈥Jul 27, 2024
Excellent course that I would recommend
By kaior u
鈥Aug 10, 2023
powerful course. 糖心vlog官网观看 is great.
By Beauty B
鈥Apr 10, 2024
It was an awesome experience
By Maria M
鈥Mar 27, 2025
Exceptional learning tool.